Mercure Hotel Muenchen Neuperlach Sued

Yiannis Rossopoulos (19.11.2017 14:54)
Rooms are relatively cold at night when they shut off the central heating. Bed covers are small for my standards. Breakfast is excelent as well as the service we received from all the staff which helped us in a friendly way. Keep up the good work !

luca belfiore (02.11.2017 12:28)
Nice and clean hotel. Good breakfast. Close to the subway to reach downtown. Small room. Nothing in the neighborhood.

Akash Bajpai (29.10.2017 00:04)
I am still staying at the hotel with my group of 23 people.. Room no 623..today morning 29/10/17 when i left room there was 01 whiskey bottle in the room..when i returned back to the room i found the bottle missing... similar case was registered with my Driver.. where he got his bottle back.. the staff are rude.. not willing to help.. i dont really suggest this hotel for any group booking.. Hope i get my whiskey bottle back..

mary myers (06.09.2017 01:01)
The hotel is beautiful. The staff is so incredibly kind and helpful. The breakfast is the best breakfast buffet in the world. It had so many options that would fit the need of anyone wanting to eat. The only reason they didn't get 5 stars is because the beds are so painful to sleep on. They are so much harder than firm. Both my husband and I woke up with backaches. The second morning I woke up with a pinched nerve in my neck and hip pain. He ended up with a massive headache and still tired. If they put memory foam toppers on their beds or upgraded their mattresses, they would definitely get 5 stars.

Christine Bayer (13.08.2017 11:16)
Arrived at three pm for check in and the room was not ready. They keep us waiting for over one hour and finally had it ready. They gave us a coupon for three drinks at the bar for the inconvenience and then went we went to the bar the bar tender did not accept this for "cocktails". When we checked out we explained and they said oh well. No cocktails included and sorry "something went wrong". In a not very concerned manner. Their customer service is very poor. Even in Manhattan the hotels were more accommodating will need stay there again. NH is better!

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