Vets Now Bradford

aliraw (05.10.2017 20:07)
+ 24hr service is good as not many close to my area.
+ Vet on shift seemed knowledge about rabbits and handled the situation with care and compassion.
- However felt the late night appointment fee was excessive at £100+although was warned about this on the pre-call.
- Didn't forward email the details of actions taken to my regular vet as promised, so when went for next day checkup they had no idea what had been done except for what was on the invoice.

+ Rabbit is alive and well.

Steve Johnson (15.09.2017 19:56)
Very caring did the best for us

DanFishUK (06.03.2017 20:34)
Turned up after booking an appointment with one of the loves of my life 'clover' my much loved 7 year old cherished Silver Bengal, after she had suffered a prolapse after partly giving birth to 4 adorable kittens. was left waiting over an hour, whilst my 'baby' was sat in a carrier with the most horrific occurrence and an 'Unborn' kitten still attached to her etc. Was then told by a 'Robot ' like female vet that after looking at her condition for 10 seconds, suddenly stated it will be a minimum of 4 Figures ie £1000+ for the 'attempt' of re-attaching the the related area, with minimum chance of success, or your cat will have to be put to sleep!!! as it will kill her. At this time if i was not crying already, i realized that my 'Baby' was not coming home with me. After swearing at the vet profusely 'Of which i quickly apologized for as manners are manner after all, at the lack and well brutal lack of compassion and overall effort involved from start to finish. So after being held to ransom 'With reception triggered remote locking doors' for a price of £130 (initial booked visit fee), Turned into £193 ( That i had to borrow of a family member) after having to pay twice the price for her to be put to sleep, usually around the £40 pound mark from non credit card hungry vet surgery's .

If i had a glimmer of hope of getting £1000+ by the next day i would have done it in a heart beat!!, but as it turned out they chose not to give my 'Baby's' heart a chance to beat again, over payment!!!!!!!!!!!!!!!

For what its worth i raised the 9 hour old Bengal orphans single handily 24/7 , they are now approaching 12 weeks and are thriving, no thanks to Vetsnow, you should be ashamed, and this will be forwarded to the relevant parties.

Stephen Lubbock (14.11.2016 19:57)
At an incredibly traumatic time, vetsnow were accommodating, understanding and completely professional. If you need emergency veterinary services outside of business hours I wouldn't recommend anyone else.

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