State Farm: Michelle Rudolph

Cara Owen (07.07.2017 01:02)
I recently was married. My husband is with her office, and trying to transfer his information has been a nightmare. They keep telling us they will send his information to our other agent, but then never do it. We and my agent have called and left multiple messages, and can never seem to get anyone in person. We have dropped by the office, to have them say the same thing: "everything will be taken care of". This has been from the beginning of June. What else do we need to do??

Charles Lopez (06.07.2017 08:49)
Michelle is a great agent & her team is very professional, helpful & courteous with many years experience. I highly recommend Michelle's agency.

C B (15.06.2017 21:02)
I called for roadside assistance because my ride broke down. Worst experience ever dealing with roadside assistance (long story). Then when i switched insurance companies i find out they marked it as an at fault accident... there was NO accident!!! I called state farm and they are not helpful in any way to get this taken off of my motor vehicle report. Thanks state farm for jacking up my insurance rates for every other insurance company! I will be telling everyone about this. UPDATE: After dropping statefarm and moving to a different insurance company I was hit by a driver carrying statefarm insurance. This driver backed into my PARKED vehicle and statefarm is only accepting half responsibility of the accident. After several months of trying to get this resolved I have been forced to contact my lawyer. This company is clearly filled will shady employees who fail to call back, deny responsibility for accidents that are clearly theirs to pay for, and who get a kick out of pissing off customers (theres more than I cared to type). DO NOT GET INSURANCE FROM THESE PEOPLE. And pray you dont get hit by someone carrying their insurance.

Felicia Candelario (08.06.2017 18:37)
Unfortunately we had to use our insurance on an accident we had, thanks to Michelle and her team we got thru it with her outstanding insurance knowledge and great customer service!

Ricky Candelario (08.06.2017 18:23)
Michelle and her team are Top Notch. The communication is great and she and her team have your best interest in mind. I would highly recommend her services. We started with car insurance and have now moved everything we can over to her agency including our home.

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